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Home > Health Plans > Employer Partnership Program 


Quality / Safety Strategies

Why should health plans monitor quality and safety?

The country’s best health care facilities are deeply committed to quality improvement and the communication of clinically meaningful information to the many communities they serve. Gathering quality data helps hospitals target specific areas for improvement in documentation and care for patients with devastating diseases. Patients should use reported indicators as consideration in assessing the quality of care provided by hospitals and health care systems. St. John’s participates in statewide and national quality initiatives as part of a long-term commitment to giving the public information that will help physicians, patients and families make decisions about their medical care.

What We Offer

Quality demands that physicians and co-workers provide safe, effective, efficient, equitable, care. Patient safety initiatives include such items as a pharmacy robot for packaging of medications and the computerized Medication Administration Record. Our Patient Safety Committee reviews National Patient Safety Goals, as well as a variety of other initiatives such as those listed with the Institute of Medicine Report to assess and assure the best care is provided in the safest manner.

How We’re Different

Quality at St. John’s is distinguished by an environment where every physician and co-worker:
 
  • Demonstrates Mercy Service Standards
  • Eagerly seeks out and adapts best practices
  • Uses knowledge-based information and guidelines
  • Rigorously measures clinical and personal services performance to improve care and appropriately share the findings with the public
  • Works collaboratively in an efficient and results-oriented manner
  • Develops innovative ways to provide superior clinical and personal service

  • A member of the
    Sisters of Mercy Health System